We keep a $10 minimum recharge to ensure fair and transparent pricing, which includes a fixed transaction fee. Smaller top-ups would mean a large portion goes toward fees.
Why the $10 Minimum Exists
Instead of adding hidden charges, we’ve built this cost into the pricing—so what you pay is exactly what you get.
To make it even better:
- Calling credits never expire.
- Unused balance is refundable anytime.
FAQs
Q: Why do I need to purchase at least $10 in calling credits?
A: Because payment gateway fees take a large share of smaller amounts. A $10 minimum helps us keep pricing transparent and fair.
Q: What if I don’t use all my credits?
A: No worries! Unused credits are fully refundable after cancellation.
Q: Why not allow smaller top-ups like $5?
A: Smaller purchases would mostly go toward transaction fees, which isn’t sustainable for VoIP services.
We hope this helps. If you still have questions, feel free to reach out at [email protected].